Sentrilock Member Test Online Lockbox Training Test Questions A passing grade of 70% (6 out of 9) or greater is required. Name* First Name Last Name Phone*Email* RAYAC Lockbox access gives you access to lockboxes in which of the following counties?* York Adams Franklin Fulton All of the Above Keyholders have access to lockboxes during what time period each day?* 24 hours 6 AM to Midnight 9 AM to 5 PM Only on Tuesdays Sentrilock Tech Support is available during what time frame?* 24 Hours a day 9 AM to 5 PM – Monday thru Friday Every day except around lunchtime 8 AM to Midnight – 7 Days a week except Major Holidays The 800# for Sentrilock Tech Support is found on the back of the SentriCard.* True False Who should you contact if you are experiencing a problem with a SentriCard, a lockbox or the SentriSmart Mobile App?* Your RAYAC Lockbox Administrator Sentrilock Tech Support Your local Congressman Who should you contact if you lose your SentriCard or need additional lockbox supplies?* Your RAYAC Lockbox Administrator Sentrilock Tech Support Your Mother If you choose to store your SentriCard in a wallet, the magnetic strips on your credit cards will not affect the SentriCard.* True False Your SentriCard must be renewed at a Card Reader…* Everyday Every 7 days, or before showing a listing if the 7 days have expired Once per month On even days of the month if your last name starts with an A through M Please fill in the blank below. When accessing a lockbox to show a listing, the following steps should be taken to open the key door of the lockbox:* Insert the SentriCard into the lockbox Wait for the “code” light to illuminate Key in the 4-digit PIN number Press the __________ key Remove the SentriCard Entering an incorrect PIN number 4 times in a row will result in the keypad being locked out for 3 minutes.* True False Which steps should be taken to remove the shackle from a lockbox?* Insert the Sentricard, enter the PIN number, Press Function, 1, and enter. Insert the Sentricard, enter the pin number, Press Function, 2, and enter. Insert the Sentricard, enter the pin number, Press Function, 3, and enter. Which steps should be taken when assigning a lockbox to a listing?* Insert the Sentricard, enter the PIN number, Press Function, 1, and enter. Insert the Sentricard, enter the pin number, Press Function, 2, and enter. Insert the Sentricard, enter the pin number, Press Function, 3, and enter. What function key should be used to transfer access information from a lockbox to your SentriCard?* 1 2 3 7 The SentriSmart Mobile App will allow you to do the following functions with your smartphone:* Open the key compartment Assign the lockbox to and remove it from a listing Remove the shackle View an access list Generate one day codes All of the above The PIN number should be written on the face of the SentriCard so that it is easier to remember.* True False An Agent may borrow another agents’ Sentricard in which of the follow circumstances?* The agent forgot to bring his/her Sentricard with them to a listing The agents SentriCard was lost or stolen Sentrilock has deemed the SentriCard defective. Then the agent must complete an authorization form signed by their Broker, the agent they are borrowing the card from and themselves and forward the form to RAYAC within 24 hours The dog ate my SentriCard Unique Code Request*Upon successful completion of the test, the RAYAC Lockbox Administrator will set up access for you with Sentrilock, create a SentriCard, and contact you to advise when you may pick up the SentriCard. Please choose a 4-digit passcode number of your choice to be used with the SentriCard. It cannot begin with a zero, and cannot be consecutive digits such as 1234 or 2222. Please write your passcode number in the space below. Δ