SentriLock Lockbox Online Training-MEMBERS
Please note: you must submit the SentriLock Lease Authorization form to RAYAC along with your subscription payment prior to completing the SentriLock Online Training. Questions? Call 717-843-7891.
SENTRILOCK ONLINE TRAINING DIRECTIONS – 2 easy steps:
- View all of the videos linked below.
- Complete the Online Training Test linked at the end of this page.
After submitting the test, please allow 2 hours for your keycard to be created and activated. You may call the office to check if your keycard is ready for pickup at the RAYAC office located at 901 Smile Way, York.
Step One – View the following videos:
- SentriLock Tutorial Overview
- How to Renew the SentriCard
- Gen I/II Lockbox Features
- How to Operate a Lockbox
- How to Open a Lockbox
- How to Assign a Lockbox
Accessing the Lockbox Log
Please note that entries may be missing from the log if the listing agent has not renewed his or her SentriCard after showing the listing. In the event that you need to know exactly who has accessed your lockbox, even though he or she may have not renewed their SentriCard, you may take the following steps to retrieve the information:
- Insert your SentriCard into the lockbox and enter your pin number
- Press the “Function” key, followed by the “7” key
- Please wait several minutes while the access data is transferred from the lockbox onto the chip on your SentriCard
- Renew your SentriCard in a Card Reader
SentriSmart Mobile App
SentriSmart Mobile App and the features of the Bluetooth Lockbox
SentriLock has provided a more efficient way to access lockboxes and perform many of the lockbox functions by using the SentriSmart mobile app, which can be downloaded, free of charge, through the “App Store” for iPhones, and Google Play for Androids. At the time of this video, approximately 56% of Gen I and Gen II lockboxes had the Mobile App technology. This technology is available in all Bluetooth lockboxes.
Lockbox Rules & Regulations
This last video will briefly cover the RAYAC Lockbox Rules and Regulations. We encourage you to review the entire Lockbox Rules and Regulations prior to taking the test for lockbox access. It is your responsibility to become familiar with the rules and regulations governing the lockbox program. Failure to comply could result in fine up to $15,000 in accordance with NAR’s Code of Ethics and Arbitration Manual.
Click here for the complete list of RAYAC’s Lockbox Rules & Regulations.
Step Two – Complete the Online Training Test
A grade of 70% must be achieved in order to gain access approval.
Contact the RAYAC Lockbox Administrator at 717-843-7891 or email@example.com